Mobile Telephony


Post Paid
Pre Paid

> Smile Together

With Together you call each other during the weekend for free.

> Smile Exclusive

With the (all-inclusive plan) Exclusive you will call, text and e-mail on your mobile phone at anytime and any network.

> Pay & Go International

Call and SMS to a European country of your choice at the national rate.

Smile Together



Same price anytime, any network for your calls and SMS


  • Permanent Together bonus: receive 600 free call minutes each month at the weekend to Proximus numbers and to all landlines (for Smile Together 10, 20 and 35 clients).
  • No difference between peak and off-peak hours, nor between calls or SMS to Proximus, other national networks or landlines.
  • Remaining minutes of your Smile bundle are transferred to the next month: no obligation to use the package and no loss of minutes.
  • Advantageous price for your calls and SMS messages once your bundle has been used up.
  • Free notification of second call.
  • Full cost control: check the current level of your charges anytime you want: it's entirely free.

Price plan* Smile 5 Smile 10 Smile 20 Smile 35
Monthly amount € 5 € 10 € 20 € 35
Maximum number of minutes 20 min. 40 min. 85 min. 160 min.
Price of a call € 0.25 / min € 0.25 / min € 0.235 / min € 0.22 / min
Price of an SMS € 0.15 € 0.12 € 0.11 € 0.11
Prices of an MMS € 0.25 € 0.25 € 0.25 € 0.25

Permanent Exclusive bonus

  1. 600 free call minutes each month at the weekend to Proximus numbers and to all landing.

Smile Exclusive



Smile Exclusive is an all-inclusive price plan that lets you call, text and e-mail on your mobile phone.


  1. Permanent Exclusive bonus: e-mail on your mobile phone anywhere in Belgium.
  2. Loads of minutes and SMS messages for total communication freedom.
  3. Call or text any network at any time: it will always be the same price. Easy and transparent.
  4. If you choose Smile Exclusive 110, you can surf the Web and call anywhere in the European Union.

Price plan* Smile Exclusive 50 Smile Exclusive 80 Smile Exclusive 110
Monthly amount €50 €80 €110
Minutes included 400 min./month 700 min./month 1,100 min./month
SMS included 400 SMS/month 700 SMS/month 1,100 SMS/month
Prices outside bundle € 0,18/min.
€0.10/SMS
€ 0,15/min.
€0.10/SMS
€ 0,10/min.
€0.10/SMS
Permanent Exclusive Bonus 50 Mb to e-mail* 50 Mb to e-mail* 200 Mb to surf & e-mail + 30 min. of call**

*50 MB to e-mail on your mobile phone anywhere in Belgium.
**200 MB to surf and e-mail
on your mobile phone anywhere in Belgium.
**30 minutes to call
and being called anywhere in the European Union.

Pay & Go International

With this new prepaid formula you select one of the 43 European countries that is close to your heart. You call or send SMSs to your friends or family members in this country at the national rate.


Advantages

  1. You can call and send SMSs to your favourite country in Europe at the national rate.
  2. You pay one single rate, regardless of whether you call fixed or mobile lines.
  3. You can reload via all Pay&Go reload options.
  4. For every minute called to your favourite country in Europe you automatically receive 1 free call minute to Proximus.

Order your Pay&Go International card now and receive € 5 of call credit !

Rates
From now on you can call and send SMSs to your favourite country in Europe at the national rate.

In Belgium

National + to your favourite country*
Voice € 0,29
SMS € 0,12
Automatic Bonus You automatically receive 1 free call minute to Proximus for
every minute called to your favourite country in Europe.**

Price including VAT. Calls and SMS messages from Belgium to any Belgian network and to the selected international destination, apart from calls and SMS messages to special numbers (vote, 0900, etc.). Calls are billed by the second from the 61st second.

You can choose from this list of 43 countries. You can immediatly activate the country of your choice.

From abroad

To call Belgium from abroad, you can choose between three rates :

  1. International rates. These rates are activated out of the box.
  2. Vodafone Passport. A free option that allows you to call at the same rate as at home, when you're abroad. You can activate Vodafone Passport very easily via MyPay&Go. Or you can enter the code #130*01# on your mobile phone and then press send.
  3. Eurotariff. The new international rates that will be active as from september 1st, but to which you can already subscribe.

* For all other countries, you pay the international rate.
** You receive an automatic bonus of up to 500 minutes to be used to call other Proximus numbers within 31 days. Enter #120# on your mobile phone’s keypad, then YES/telephone/send to verify your remaining free minutes and their validity.


Options


+ Internet 3G

+ Messaging Pack

+ International from Belgium

+ International when abroad

+ ProxiComfort

+ M-banxafe

+ Family Calls

Internet 3G

Via the 3G network, Proximus offers you considerable capacity and a high connection speed, plus useful and innovative services for :

  1. Video telephony
    Call with images! You not only hear your callers: you see them while you are talking.
  2. Mobile TV
    Watch TV directly on your mobile phone via the Vodafone live! portal.
  3. Music Download
    Use your mobile phone as an MP3 player! Download entire tracks via the Vodafone live! portal.
  4. Mobile Internet
    Surf via your laptop or smartphone, while on the move, wherever you are !

The 3G network now covers more than 85% of the population. The 3G network expands every day. Information about the network and geographical range.

Messaging Pack

Fixed monthly amount SMS included in the Messaging Pack Price per SMS Price per MMS
€ 3 30 € 0,10 € 0,30
€ 9 90
€ 15 150
€ 30 300

International from Belgium

Do you have foreign colleagues or friends whom you frequently call from Belgium ?
In that case, Proximus International Call is the solution you've been dreaming of.

Benefits
You know the rates for your calls in advance, so you can accurately estimate how much each call will cost.

Making international calls from Belgium :
You will make worthwhile savings on calls to all countries, especially if you make calls to Western Europe or the USA.

Proximus International Call option
Subscription € 6,05
Calls made from Belgium to abroad Peak hours1 Off-peak hours2
Europe + new country members starting from 01/05/2004 + Norway, Switzerland Fixed phone € 0,2662 € 0,1815
Mobile phone € 0,4356 € 0,3388
  Tariff 24h/24
United States, Canada € 0,2904
Bulgaria, Turkey, Romania € 0,6655
Japan, Israël, Australia, Singapore, Hong Kong, Taiwan € 0,7865
Morocco, Tunisia, Algeria € 0,9075
Others € 1,5730

Rem: Tariff is charged per second after the first minute.
1 Peak hours: Monday until Friday, from 7 a.m. until 7 p.m.
2 Off-peak hours: Monday until Friday from 7 p.m. until 7 a.m., weekends and bank holidays (24h/24) included.
Calls to satellite network not included.

International when abroad

Vodafone Passport. Call at the same rate as at home.
Do you like to travel ? But are you much less pleased with high mobile phone bills when you return to Belgium ? Thanks to Vodafone Passport, you will never hesitate again about using your mobile phone in Europe.

Explore the list of the partner networks !

Advantages

  1. You benefit from your home rate when you are abroad => you call cheaper from abroad.
  2. No strings attached: you can unsubscribe whenever you want.
  3. You can control your expenses.
  4. Free option (no subscription or monthly fee).
  5. Immediate activation at your request.
  6. Prices are transparent.

Call cheaper from abroad

Thanks to Vodafone Passport, you will never hesitate again about using your mobile phone in Europe.

Call from abroad

On each of the 29 Vodafone Passport partner networks, you can call Belgium (or a local number)1 at the same rate as in Belgium2 plus a connection charge of €0.99 per call in zone 1 and €1.99 in zone 2.


Receive a call abroad
To receive calls on one of the 29 Vodafone Passport partner networks, you only pay the connection charge of €0.99 per call per 10 minute segment3 in zone 1 and €1.99 per call per 10 minute segment in zone 2.


1 Excluding special numbers (e.g.: 0900, 2424, etc.)
2 This is the average standard national rate per minute for your rate plan, excluding promotions and packages. Calls made from abroad are billed per second from the 61st second.
3 Calls limited to 90 minutes for Pay&Go cards. For subscribers, calls limited to 60 minutes. Beyond this, calls are billed at the ProxiWorld standard rate (65 cents per minute).


Proximus Eurotariff

Starting 1 September 2007, Proximus is aligning its rates with the new European regulations, and offering you the Eurotariff option.

The rates applicable under the Eurotariff option as of 1 September 2007 are as follows :
  1. Calls made from any of the European Union countries: €0.5929/min*.
  2. Calls received in any of the European Union countries: €0.2904/min*.

Rates include VAT.
Proximus did not want to wait for the new regulations to offer advantageous roaming rates with the Vodafone Passport option. You can already benefit from these advantageous rates now by subscribing to the free Vodafone Passport option, which enables you to call from abroad at the same rate as at home.
* The rates only apply to calls made in any of the countries of the European Union. They do not apply to special numbers (0900, etc.), SMS, MMS and data transfer. Billing per second after the first minute. To consult the list of countries, click here.

Proxicomfort

Does this situation sound familiar ? You are on a call and another person is trying to get hold of you at the same time. The second caller is diverted to your Voice Mail, as in the default mobile phone set-up. The more intensively you use your mobile phone, the more often this happens. A great nuisance, especially if the second caller is making an urgent or long-awaited call. With this in mind, Proximus has developed its ProxiComfort service for hard-pressed people. This facility allows you to take two calls simultaneously.

ProxiComfort offers you :

  1. A second-call signal. Whilst you are talking, you will hear an audible tone indicating a second incoming call.
  2. The complete freedom to decide how to respond to the second caller :
    1. To terminate the first call and transfer to the second one: press 1 on your keypad, then confirm.
    2. To place the first caller on hold and answer the second caller or send a call: press 2 on your mobile phone, then confirm.
    3. To ignore the incoming call: either press 0 or do nothing and the call will be diverted to your Voice Mail

The charge is nothing to worry about : a mere € 2.50 per month, including VAT.

ProxiComfort is free with Smile, Business Packages and SME Packages.

M-banxafe

Pay with your mobile phone

Did you think that paying with your mobile phone was something from science fiction? Well, not any longer, now that Proximus offers m-banxafe. This application allows you to make banking transactions with your mobile phone. The only thing you need to do is to ‘link’ your mobile phone to your bank account. Once this operation is performed, you will be able to pay with your mobile phone, check your account balance, look up the last payments made with m-banxafe and reload other people’s Pay&Go card via 1-2-ring.

M-banxafe enables you to use new services with your mobile phone. Moreover, activation is very simple and completely free.
The activation procedure is explained to you step by step below.

You can link one SIM card to each bank card. So if you have a bank account with two bank cards, you can link two SIM cards to it.

1. You need a Proximus SIM card displaying the m-banxafe logo
No m-banxafe logo on your SIM card ? Visit us. You will be given a new SIM card free of charge.

2. Link your SIM card to your bank account

STEP 1 on your handset : Activate your SIM card for m-banxafe

  1. Go into your mobile phone’s Pay&GoMenu and select ‘m-banxafe’. To know where to find the Pay&GoMenu on your mobile phone, click here (PDF).
  2. Select ‘Management’ and then ‘Activate service’.
  3. Next enter an m-banxafe PIN code. This is a 4-digit code that you select yourself (it does not necessarily have to be identical to your PIN code or your bank card code).
  4. For security reasons, you must enter your code twice in a row.
  5. You will receive an SMS containing your m-banxafe activation reference (10 digits).
  6. Take it to a Bancontact/MisterCash machine or Proximus point of sale.

STEP 2 : Link your SIM card to your bank card. This operation can be performed in two different ways.

First way :

  1. Visit a Bancontact/Mistercash machine (not a self banking machine in a bank branch).
  2. Put your bank card into the machine.
  3. In sequence, select: Mobile phone services > M-BANXAFE > Activation.
  4. Enter your mobile phone number.
  5. Then enter your 10-digit m-banxafe activation reference. This reference is in the SMS that you received.
  6. Confirm activation with your bank card code.

Second way :

  1. Visit us !

Click here to see all the details on the Proximus website


You only have to perform the activation once and it is completely free
If your mobile is lost or stolen, immediately call CARD STOP on 070 344 344.


All your m-banxafe transactions are subject to your personal bank card limitations.

Family Calls

Call your family more often !

For € 5 per month each registered family member gets 10 hours of call time to other registered family members in Belgium and to the fixed line at home.

Advantages

  1. A simple option that can be added immediately to your rate plan.
  2. € 5/family member: for this monthly amount each registered family member (maximum 5) has 10 hours of national call time to other registered family members and to the fixed line at home.
  3. One bill: the main user must have a rate plan with a bill and pays the option for the other family members.

The price

€ 5 per family member per month. That’s all it costs, and there are no activation charges.
When you call people outside the family, you pay the ordinary price in your rate plan.

After the 10 included hours ?

It is quite unlikely, but do you still need call time after 10 hours per family member? If so, you can call them for € 0.115 per minute, regardless of when you call. [ more info ]

€ 5.00